From humble beginning in the FTTH industry in 2016, Home-Connect emerged out of CipherWave’s Corporate ISP division to be known today as one of the leading Fibre to the Home (FTTH) companies with a national footprint. Home-Connect has a philosophy of delivering the highest standard of unbeatable Fibre services at an unmatched price to the consumer market. Our staff are young, passionate, energetic and customer focused, working together to ensuring your home is connected within the shortest lead time possible, keeping you always informed and up to speed on your order . Once connected to our family, enjoy the Fibre Freedom, with no limitations whatsoever on your internet Fibre line!
About Us
Home-Connect Fibre to your Home
Home-Connect provides High speeds of internet Fibre services straight to your home at the best price.
Get Uncapped, unshaped, Buffer-free connectivity solutions, specifically with our unique Fibre to the Home (FTTH) product suite.
Home-Connect is brought to you by CipherWave. Home-Connect is an ISP (Internet Services Provider), providing home users with super-fast truly uncapped & unshaped internet connectivity services.
Home-Connect partners with many of the countries’ leading and most successful Open Access Fibre Infrastructure providers around. Fibre Providers such as Vumatel, MetroFibre, Waterfall Access Networks, SA Digital Villages, Octotel, Openserve and Balwin Fibre to name a few.
Our company, today, jointly with CipherWave Networks group of companies has close to 10 years’ experience in the ISP and connectivity industry, marking over thousands of connected businesses and homes and growing at a rapid pace. To add, Home-Connect is a national brand with a national foot print, with a presence located in and around Johannesburg, Cape Town and Durban; and growing.
Our Network
To improve the customer experience Home Connect has direct interconnects with Showmax, Netflix, YouTube offering low latency when streaming from these content providers. We also partnered with some of the leading Fibre access providers in SA as well as one of the leading International Carriers to ensure that we can deliver super-fast connectivity services.
Vision
To be the premium choice for all home users to expand on their Fibre Digital freedom with our exceptional internet connectivity services and solutions.
Mission
To provide super-fast internet connectivity services over our reliable and expansive network, while delivering quality exceptional customer service.
Values
– We are Team Players –
– We act with Respect, Accountability and Integrity –
– We progress with Innovation –
– We progress with Our Suppliers –
– We aim for Excellent Service Delivery –
– We aim to deliver while exceeding the expectations of Our Customers –
Local Fibre Access Providers
International Carrier
What our customers are saying
Yes, they love us! And so will you!
“Home-Connect staff are so friendly and very helpful. They instantly helped me choose the right package for my home and gave me my router the next day!”
RowlandHappy Customer
“Amazing service and very friendly staff who helped me at around 7. I’m very happy that I chose Home-Connect for my Fibre. Highly recommended.”
ChaneHappy Customer
“Excellent service! A very professional company. Thank you to all who made our swop to Cipherwave, Home-Connect a seamless procedure.”
JennyHappy Customer
School Sponsorship
Home-Connect through the Vumatel School’s partnership, offering free internet fibre to local schools, not only are we connecting homes, but we connecting schools and empowering our communities.
Our Contact Details
Phone: 010 612 0611
info@home-connect.co.za
Departments
Support Query – Support@home-connect.co.za
Accounts Query – accounts@home-connect.co.za
Sales Query – sales@home-connect.co.za
Other Query – info@home-connect.co.za
Our Address
CipherWave Home-Connect (Pty) Ltd
CSSI House 28 Augrabies Road Waterfall Office Park Midrand Johannesburg
