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ADSL to get the boot. Fibre from Home-Connect to the rescue

ADSL is getting shut down across South Africa on 1 September in areas where fibre connectivity is available.

Shutting down ADSL forms part of the drive to upgrade services to next-generation technologies and reduce infrastructure duplication.

What this means, in simple terms, is that ADSL users in areas where there is fibre available have to get a new Internet connection before the end of August.

Luckily Home-Connect Fibre to the Home will provide better speeds and high usage limits at much better prices than what ADSL used to cost.

Fibre is the preferred option as it offers speed of between 10Mbps and 1Gbps, which is perfect for families where many people are using the Internet at the same time.

With affordable uncapped, unshaped month-to-month packages, fibre is also suitable for using bandwidth-intensive services like Netflix and YouTube without data usage concerns.

Upgrade from ADSL to Fibre to the Home now

Home-Connect is a great option for ADSL users who need to move to Fibre. They offer affordable uncapped Fibre to the Home services and make it very easy to get online.

This means you can work, learn and stream much easier and faster than you’ve ever experienced before

To find out more about moving from ADSL to fibre get in touch with our sales team on 010 612 0611 or Check your coverage.

What Telkom had to say about ADSL termination

Telkom’s wholesale division Openserve recently notified ISPs that it would terminate DSL and copper services in areas which were already covered by its fibre network.

“We will be upgrading all copper broadband services to fibre broadband services in areas where Openserve Fibre Connect (OFC) is already available,” Openserve told ISPs.

“To this end, we will therefore also be discontinuing all existing DSL and Openserve Copper Connect (OCC) services in these areas.”

The company said this move was part of its continued drive to upgrade services to next-generation technologies and reduce infrastructure duplication.

Openserve assured ISPs that in instances where there was still an open order for fibre for the customer, it would not terminate DSL connections.

In order to keep providing Internet connectivity, ISPs who still offer ADSL services in the affected areas will have to migrate their customer bases to fibre before 1 September 2020.

Telkom recently issued a statement telling customers “not to panic” over the shutdown of ADSL connections in fibre-lit areas.

“Telkom agents are contacting customers directly to inform them regarding what to expect from the upgrade, and when.”

“All representatives insist that there is no need to panic about a sudden ‘cut-off’,” Telkom said.

There is some concern over the short notice provided to customers regarding this migration, however, as in certain cases, fibre installation teams may take longer than this to install the required infrastructure.

Other concerns include the requirement to change infrastructure during a period where social distancing is encouraged and customers who may not be happy with installers entering their homes.