Want Fibre Internet?

  1. Check for coverage here
  2. Select a package that best suits your needs
  3. Register an account to complete your order
Start your journey

Need Technical Support?

  1. Please log a ticket with the support team.
  2. The fastest way to receive support is to log a ticket through our mobile app.
Log a ticket through the mobile app

Network Outages and Resolutions

  1. View network updates in real time.
  2. Receive updates directly through our mobile app.
View Network Status

Connectivity Problems?

  1. The best and fastest way to resolve your connectivity or router problems, is to make use of our Diagnostics App
  2. A support agent will help you to restore your network
Use the diagnostics App

Manage Your Account

  1. Please sign into your account via the Online Portal or Mobile App
  2. Here you will be able to change your account details, view your usage, update your package and log a ticket
Download the app

Need Further Assistance?

For any other queries, please make sure to visit our Frequently Asked Questions page.

View FAQ

Moving Homes? Stay Connected with us.

  1. Log In to the Home-Connect customer portal to complete your application
Log In

How do I Sign Up?



Tel: 010 612 0611

Monday-Friday: 08h00 – 17h00
Saturdays: 08h00 – 14h00
Public Holidays: 08h00 – 14h00


Design Quarter Office Block 4, Leslie Ave, Fourways


Tel: 010 612 0611

Monday-Friday: 07h00 – 20h00
Saturday-Sundays: 08h00 – 14h00
Public Holidays: 08h00 – 14h00


Tel: 010 612 0611

Monday-Friday: 08h00 – 17h00