Terms and Conditions – Promotions

As of October 2020

All promotions are subject to specific terms and conditions

3 Months Free Promotion

 The Home-Connect standard terms and conditions are applicable to these terms and conditions unless explicitly mentioned within the Home-Connect terms and conditions. These standard terms and conditions are available at www.home-connect.co.za 

  1. The promotional offer will be made available from the 1 Feb to the 28 Feb 2021. This promotional offer is available to all new customers. Anyone who signs up outside of that period will not be eligible for the promotional package price. 
  2. Customer who signs up during the promotional period will qualify for 3 months free subscription. At the end of the 3-months period the pricing will revert to the standard prices. 
  3. Home-Connect fibre service is available on a month-to-month basis (Terms and Conditions for Home-Connect Month-to-Month Contract applicable). 
  4. The following inclusive free value-added services shall apply during the promotion period when customers sign up to the value of R5 996.
    1. 3 Months Free Internet Access
    2. Free Installation
    3. Free activation
    4. Free to use router.
    5. Uncapped data 
  5. After the 3 months free has expired, the next debit order will be for any Once-Off Charges, pro-rata of your first month plus one Monthly Fee in advance. 
  6. Home-Connect normal cancellation process will apply. You may terminate the Service Order at any time by giving Home Connect 1 FULL calendar months’ notice (not 30 days). All cancellations must be processed via the Home Connect online portal using your login credentials: https://portal.home-connect.co.za. Our Operations team will process your request and will email you confirmation of the cancellation acceptance. 
  7.  Should you terminate prior to the expiration of 24 months, you will be liable to pay Home Connect a settlement amount of R2998 which covers 50% of the cost as per clause 4. 
  8. Your fibre service can be moved to an alternative address at no additional cost. 
  9. Home-Connect reserves the right at any time to modify, suspend or discontinue this promotional offer, without notice to the customer. 
  10. The customer must visit Home-Connect website regularly for notices, updates and/or changes to products/services and promotions. 

3 Months Free Promotion | Plettenberg Bay

 The Home-Connect standard terms and conditions are applicable to these terms and conditions unless explicitly mentioned within the Home-Connect terms and conditions. These standard terms and conditions are available at www.home-connect.co.za 

  1. The promotional offer will be made available from 1 April to 30 April 2021. This promotional offer is available to all new customers on the Octotel network in the Plettenberg Bay area. Anyone who signs up outside of that period will not be eligible for the promotional package price. 
  2. Customer who signs up during the promotional period, area or Fibre Network Operator coverage will qualify for 3 months free subscription. At the end of the 3-months period the pricing will revert to the standard prices. 
  3. Home-Connect fibre service is available on a month-to-month basis (Terms and Conditions for Home-Connect Month-to-Month Contract applicable). 
  4. The following inclusive free value-added services shall apply during the promotion period when customers sign up to the value of R5 996.
    1. 3 Months Free Internet Access
    2. Free Installation
    3. Free activation
    4. Free to use router.
    5. Uncapped data 
  5. After the 3 months free has expired, the next debit order will be for any Once-Off Charges, pro-rata of your first month plus one Monthly Fee in advance. 
  6. Home-Connect normal cancellation process will apply. You may terminate the Service Order at any time by giving Home Connect 1 FULL calendar months’ notice (not 30 days). All cancellations must be processed via the Home Connect online portal using your login credentials: https://portal.home-connect.co.za. Our Operations team will process your request and will email you confirmation of the cancellation acceptance. 
  7.  Should you terminate prior to the expiration of 24 months, you will be liable to pay Home Connect a settlement amount of R2998 which covers 50% of the cost as per clause 4. 
  8. Your fibre service can be moved to an alternative address at no additional cost. 
  9. Home-Connect reserves the right at any time to modify, suspend or discontinue this promotional offer, without notice to the customer. 
  10. The customer must visit Home-Connect website regularly for notices, updates and/or changes to products/services and promotions. 

Vumatel 4 Months Free Promotion

1. The promotion is valid from the 1 November 2020 to the 31 January 2020. 

2. The promotion is only valid on the Vumatel network. 

3. This promotion is open only to new customers and where a brand-new fibre installation is required and where the address is falls within the qualifying areas. 

4. Customers need to complete and apply to Home-Connect via Home-Connect website during the promotional period to qualify for the 4 months free. 

5. Fibre installation means where there is no existing fibre line or ONT (Optical Network Terminal). 

6. This promotion is not available to customers switching from another ISP or where a fibre line exists. 

7. Home-Connect fibre service is available on a month-to-month basis (Terms and Conditions for Home-Connect Month-to-Month Contract applicable). 

8. The following inclusive free value-added services shall apply during the promotion period when customers sign up
a. Free Installation
       b. Free activation
       c. Free to use router
       d. Uncapped data 

9. The initial debit order will be for any Once-Off Charges, pro-rata of your first month plus one Monthly Fee in advance after the 4 months free have expired. 

10. Customers on the promotions will not be allowed to downgrade the line speed for a period of 12 months from date of service activation. 

11. Home-Connect cancellation normal cancellation process will apply. 

12. Home-Connect Standard terms and conditions applies. 

List of Qualifying Areas

AbbotsfordFerndaleOverbaakens
AthloneFountainebleau, Moret & RuiterhofParkhurst
AtholFranklin Roosevelt ParkParktown North
Aurora, Racecourse & AltydegedachtGallo ManorPetervale
Beacon BayGlen HillsPlumstead South
BerarioGlenhazelPrestondale
Berea WestGrayleighProtea Valley & Van Riebeeckshof
BeverleyHumewoodRandpark
BlackheathHurlinghamRandpark Ridge
BlairgowrieIllovo WedgeRandpark Ridge Sector 1
Bonza BayJukskei ParkRandpark Ridge Sector 2
BrackenhurstKillarneyRivonia
BroadwoodKloofRobin Hills
Bryanston East Sector 3Little FallsRynfield
Bryanston SouthLovemore HeightsSandown
CambridgeMalanshofSavoy Waverley
ChiselhurstMelroseSaxonwold
Constantia KloofMill ParkSeaward
Craighall ParkMorehillSomerset Park
CrawfordMorningside NorthSpringfield
Cresta, Aldara Park & DarrenwoodMount CroixSummerstrand
Dan PienaarMount EdgecombeSundowner
DawncliffeMount PleasantSunningdale
Dorchester HeightsNahoon ValleyTamboerskloof
Durban NorthNewton ParkThe Crest, Durmonte & Goedemoed
FairlandNORAUniversitas
FarrarmereNorthcliff Zone 2Upper Umhlanga
Welgelegen 1, 2 & 3NorthmeadValmary Park, Sonstraal & Vygeboom
Wellway, D’urbanvale & SchoongezightOlivedaleVorna Valley
Weltevreden Park-PanoramaOrange GroveWalmer Heights
Weltevreden Park-Welridge